Website accessibility and usability reviews

Making websites easier to use

Site Clarity reviews websites to identify accessibility and usability issues that may affect how people use them.

Each review highlights areas that may be causing confusion or difficulty for visitors.

Reports explain the findings in plain English and suggest practical improvements to help make websites clearer and easier to navigate.

Why accessibility and usability matter

Over time websites often develop accessibility and usability issues as content and design change.

Public sector organisations in the UK are expected to meet recognised accessibility standards such as WCAG so that services and information can be used by everyone.

For businesses, usability directly affects how visitors interact with a website. When people struggle to read content, navigate pages or complete tasks, they are more likely to leave.

How the review works

  1. Send your website: Provide the address of the website you would like reviewed.
  2. Accessibility and usability checks: The website is reviewed to identify issues that may affect how visitors use it.
  3. Receive a clear report: You receive a short report in plain English with practical suggestions for improvement.

What a review looks at

The review focuses on how people actually experience a website. This includes how easily visitors can find information, how clearly content is presented, and whether key tasks can be completed without confusion.

Common issues include unclear navigation, inconsistent page structure, poor colour contrast, and elements that are difficult to use on mobile devices. These problems are often small on their own but can combine to make a website frustrating to use.

Reviews focus on the areas most likely to affect how people access and use a website, including:

  • Colour contrast
  • Headings and page structure
  • Keyboard navigation
  • Links and navigation
  • Forms and interaction
  • Mobile usability

The aim is not to redesign the site, but to highlight practical improvements that make information clearer and easier to navigate.

Contact

Send your website address and we will run a quick accessibility and usability check to see if there are any obvious issues.

You will receive a short response outlining any findings. There is no obligation and no mailing list.

Testimonials

The review highlighted several colour contrast issues that made parts of the website difficult to read. The suggestions were clear and helped us improve the visibility of important content.

School administrator

Site Clarity identified areas of the website that were difficult to use on mobile devices. The report explained the issues clearly and suggested simple improvements.

Business owner

The review helped us understand where visitors might be struggling to navigate the site or find key actions. The suggestions made it easier for users to find what they needed.

Communications manager